Are you happy with your rheumatologist? Or maybe you’ve just started your search for one. In either case, it is important to find a rheumatologist that meets your expectations. Remember that your doctor works for you. In that sense, you and your doctor should work as a team.

A recent study published in Arthritis Care & Research cites that approximately 25% of patients report unmet expectations after their doctor visits. Many of these patients felt that they did not receive adequate information during their visits or were not attended to for long enough.

Keep in mind that not only is it beneficial for someone to be satisfied with his/her level of care from a physician, but it is important for the physician as well. “Patients are pleased when they feel that staff treats them as top priority.” States Susan Keane Baker, a practice management consultant. The success of rheumatology practices is based in part on the return visits of patients who need ongoing care as well as referrals. If a rheumatologist does not meet a patient’s expectations, it’s going to be harder for them to have a stable practice.

Searching for a Rheumatologist

In some managed care plans, you will be limited to choosing from only certain doctors; in other plans, some doctors may be 'preferred' which means they belong to a network. Ask your plan administrator for a list of providers and any other additional information that might help you in choosing.

As you begin your search, you may want to keep some of the following questions in mind:

• Approximately how long does a person have to wait to get an appointment?
• Do you accept patient phone calls?
• If so, when is the best time to reach you?
• What are your customary fees?
• Is full payment required at the time of the appointment?